Shipping
Most orders ship within 1–2 business days.
Typical delivery time within Canada is 2–7 business days, depending on your location and the carrier.
Tracking information is emailed as soon as your order ships.
Some items may ship directly from our suppliers or different warehouses.
Orders with multiple items may arrive in separate packages.
Duties & Taxes
All prices are listed in CAD.
Canadian customers typically won’t encounter surprise duties at delivery.
U.S. and international orders may be subject to duties, taxes, or brokerage fees based on destination country regulations.
Returns
Returns are accepted within 30 days on new, unused, uninstalled items.
Products must remain in their original packaging to qualify.
Electrical items, special-order products, and installed/opened items are non-returnable.
Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
Contact us with your order number to start a return — we’ll help you quickly.